MapQuest Developer Blog

  • Refunds: Update to MapQuest Developer Services' Terms and Conditions

    We wanted to give you a heads up that our Terms and Conditions have been updated to reflect growth and changes to our offerings, specifically regarding refunds.

    Below, find key changes in our Terms and Conditions, effective Wednesday, Feb. 15:

    • Support & SLA, Technical Support:
      For customers with more than 15,000 transactions per month, email technical support is now available, at no extra charge.
    • MapQuest Developer Network, Upgrades:
      MapQuest may discontinue access to a MapQuest Service via any legacy product at any time without notice, and no refunds will be issued.
    • Fees and Payment, Fees:
      If you cancel your plan with remaining days in a month, no refunds will be provided as plans are billed in monthly increments. If you are not sure of your projected usage, we recommend you sign up for overages, which allow you to consume additional transactions at 10% increments.
    • Fees and Payment, Payment:
      License fees are non-cancelable and nonrefundable. Fees are payable in full by credit card for the initial term and any subsequent renewal term.

    If you have any questions on the Terms and Conditions associated with your MapQuest Developer Services account, feel free to reach out via our forum or email support, dependent upon your monthly plan subscription.

  • MapQuest for Business: New Look, Better Experience

    It's a new year and MapQuest for Business has a new look.

    Just like some of your New Year's resolutions to shape up, MapQuest for Business did the same, and we're taking the responsibilities that come with a new look seriously.

    In addition to improving our look, our resolutions are to make MapQuest for Business as easy-to-navigate as possible and to ensure our site is a valuable resource for all of our customers. The result? A better experience and way to access all MapQuest for Business has to offer. Check it out.

    We made our product, solution and company information easily accessible for you, our valued customer. Also, we took your feedback to heart and enhanced our user portal. For example, you'll see your most recent keys created, your plan details and billing information on your account profile after logging in. No more hunting around.

    Go ahead and check out our new website, logo and branding. We'd love to hear what you think!

  • Promoting Females and Marginalized Students in STEM at T9 Hacks

    As developers within the Colorado tech space, our moral code includes the mighty responsibility of inspiring and providing critical tools needed to prepare the up-and-coming technology leaders of tomorrow.

    So, when we were approached to help sponsor a female and marginalized student focused hackathon, also taking place in our home state, it was a no brainer!

    We are extremely proud to be a sponsor of T9 Hacks, a 24-hour women's hackathon at the University of Colorado Boulder's ATLAS Institute on February 25-26, 2017.

    During the hackathon, we will be on-site representing with a crew of our top female developers. We'll be opening up our location-based APIs and mobile-mapping SDKs, while answering questions and helping teams kick butt.

    We'll also be handing out free t-shirts and stickers + sponsoring a grand prize of Plattan Wireless Headphones by Urbanears for each team member that creates:

    • An application/concept that uses location services in unique and exciting way
    • A finished product that empowers women in today's ever-changing world

    If you are, or know of, a university student or recent college grad that would love to get involved with this hackathon, head over to our T9 Hacks page for more information. From there, you can study up on our APIs and SDKs, sign up for a free account to access your AppKey, and register for the event.

    All skill levels are welcome!

  • Retirement Announcement: Leaflet v1.0-1.3 and Flash Map SDK, 6/6/17

    As part of an ongoing process to update our map stack, we are retiring a few of our older services. The depreciation of our Flash Map SDK & Leaflet v1.0-1.3 will occur on June 6, 2017.

    Not to worry! We aren't leaving you in the dark. Instead, take a look at our mobile map SDK and v2.2 of our Leaflet Plugins, with richer features and capabilities than ever before.

    Mobile Map SDKs

    We now offer modern, native mobile maps for iOS and Android devices. Our beautiful 64-bit maps help to enhance your overall engagement with your users. You can deliver a fully native mapping experience across all platforms, allowing customers to have a consistent and familiar experience with you and your brand.

    Our mobile iOS and Android SDKs can be downloaded directly from our site, with helpful documentation included.

    Leaflet v2.2

    The performance, consistency, and capabilities of our Leaflet Plugins are always progressing, making them an increasingly better alternative to our Flash Map SDK. The latest version, v2.2, includes:

    • Light and dark map styles
    • Updated satellite imagery, including a hybrid option with roady/city overlays
    • Improved drag routing for mobile devices
    • Default traffic route ribbon
    • Enhanced icons
    • Additional zoom levels: 19 and 20

    Those looking to migrate to our Leaflet Plugins, please reference this migration guide on our Developer Network and these helpful demos on our Leaflet Plugins to transition to our latest version, 2.2.

    Need additional support with the migration such as professional service support? Please feel free to contact us at

  • Flying IoT-Enabled Drones with MapQuest APIs

    Recently, Dronesmith Technologies participated in an IoT-focused Mobile App Hackathon in New York City. More than 200 developers organized into 36 teams to build Internet of Things prototypes featuring hardware and software services provided by the event sponsors, including MapQuest.

    Our team at Dronesmith developed a concept of an IoT-enabled drone that is able to fly along a pre-planned route while detecting cell tower signal strengths through onboard sensors. This innovative capability provides cell network companies opportunities to monitor their networks and identify potential weak spots in their overall network coverage.

    With just a small fleet of drones, powered by APIs such as MapQuest's Directions API and the Dronesmith API, companies are able to increase operational efficiencies, exponentially improve product offerings and grow brand reputation.

    Watch a video of the drone in action below:

    To build out the solution, Dronesmith broke the development of the IoT-enabled drone down into a set of smaller, more digestible functions and features with the ability to:

    1. Determine and enter a pre-planned route
    2. See the drone moving on a map
    3. Base routing off of existing roadways
    4. Easily avoid large obstacles (i.e. buildings or bridges)

    This is where MapQuest's developer-friendly APIs and well-articulated documentation proved to be the perfect solution. Enter MapQuest's Directions API and Leaflet Plugins!

    Using the Directions API, we are able to enter customized, pre-planned routes for the drones to follow in order to get them from point a to b. We also input boundaries for our drone to avoid, such as large buildings and bridges.

    Using MapQuest Leaflet Plugins, specifically the OpenStreetMap tiles, we could then visualize a route for our drone to fly along. With this plugin, we easily displayed a beautiful map with the option of using a basic map, satellite and/or hybrid.

    The Dronesmith API handled all the remote command and control functions of the drone. In this scenario, we used a virtual drone built into our API to simulate actual drones flying over New York City. We also integrated the Twilio API, which created the ability to direct and control the drone via SMS text messaging, as well as the AirMap API, which allowed us to avoid protected airspace and have an awareness of other UAVs in the area. Scriptr, a JavaScript IoT development platform, allowed us to connect all of the features and functionality mentioned above into one cohesive solution in under eight hours.

    Our IoT-enabled drone prototype provides a starting point for those looking to develop a remote command and control system for drones using our RESTful APIs. While our application is targeted toward the telecommunications industry, the onboard sensors are interchangeable. IoT-enabled drones could be used in other applications, such as detecting noise or air pollution.

    Developers can easily integrate all their geospatial needs through MapQuest APIs. Not to mention, MapQuest's documentation makes their APIs easy to set up and use. Being able to simply call "MQ.route" and get results without a huge fuss pulls the app together quickly and painlessly, a necessity for creating a project on the fly at a hackathon.

    Have a vision? Access our complete code via Github and request a free Dronesmith API key to start building out your own solutions. Also, be sure to check out MapQuest's Directions API. Sign up for a free API key to help with all your geospatial needs, including directions, mapping, geocoding, traffic and more.

    We'd love to hear about your solutions. Comment below or visit us at

    Guest author Westin Conahan is the Director of Product at Dronesmith Technologies, where he focuses on developing user-friendly platforms for developers to quickly build solution-specific software applications.

  • Webinar Recap: SocialRadar POI Data

    Wishing you could have attended MapQuest's recent webinar on our acquisition of SocialRadar? Welp, you're in luck!

    View the slides from our recent webinar to learn about the cutting-edge location data, its key features and how to get your hands on it. Also hear how SocialRadar POI data can help you:

    • Grow your brand reputation & awareness with targeted messaging based on your user's exact location.
    • Upgrade your search experience & improve user experience with accurate POI data.
    • Increase operational efficiency with door-to-door directions. No more circling for hours to find a storefront's front door.

    Access a preview of the SocialRadar dataset available today through our Search API v2. You can also email to get the conversation started about accessing a downloadable file.

  • New status message for Directions API

    In effort to provide our Directions API users additional information on why a requested route failed, the Directions API will be updated with a new status message on Tuesday, January 17.

    For time-dependent route requests in which the only possible path to the destination encounters a timed access restriction, the service will now provide a status message to let users know why the request resulted in no route. The purpose of the status message is to provide our customers with supplemental information on why a route was not generated.

    Previous maneuver notes:,-73.999462&to=40.746954,-73.995367

    New status message:,-73.999462&to=40.746954,-73.995367

    This release will take place during the maintenance window on Tuesday, January 17 and we expect there to be no impact to your services. Additionally, this update requires no update on your end.

  • Huge news from MapQuest

    2017 is poised to be a big year for us here at MapQuest and we're more excited than ever for the year ahead! As we continue to grow and focus the direction of our business, we are excited to share with you that MapQuest will be moved out from under AOL and into Verizon's Product Innovation and New Business organization. MapQuest will continue to operate with a hyper focus on location and location data and we will be working with Verizon to combine their location assets within the MapQuest platform. This is a monumental transition for MapQuest, and as a valued customer, we are thrilled to invite you to be a part of this incredible opportunity.

    So what does this mean? Verizon has put a tremendous amount of resources and effort into products and services that utilize location services. Now, MapQuest's location platform will be the connective tissue, enhancing and connecting all of Verizon's investments in location and location signal data into one place. The result? Verizon's first Location Center of Excellence (COE). The COE will enable:

    • Further investment to enable rapid innovation in the geospatial industry;
    • Accelerated product development across all divisions of MapQuest;
    • Richer and more robust location data, enabling more strategic location-based business decisions.

    More information to come in the upcoming months but in case you were wondering, it's a pretty big deal :).

    Logistically, nothing will change in terms of how you or your team interacts with MapQuest or our employees. Our current offerings will continue to improve and MapQuest will continue to operate independently. We will remain headquartered in Denver, CO.

    Our partners and customers are among our most valuable assets and there is no doubt this move will accelerate our growth and significantly enhance our product development and product offerings.

    We thank you for being a valued partner and, as always, please reach out with any specific questions to

    Here's to a Happy New Year! We are more excited than ever about what 2017 will mean at MapQuest!

  • MapQuest University: Geocoding Everywhere

    The mapping industry is full of buzzwords. Each month, MapQuest University will help explore these terms and how you can improve your user experience through better understanding. The buzzword for this month is "geocoding." What is geocoding? What is the future of geocoding? We sat down with Seth Shaffer, Senior Software Engineer on our Geocoding team, and asked him to give us the rundown on geocoding.

    What is geocoding?

    Geocoding is the process of converting a given address (1060 W. Addison St., Chicago, IL 60613) into latitude/longitude pairs (41.947239, -87.655636). These geographical coordinates can then be used to place a marker on a map, to indicate location. Geocoding is the backbone of any and all mapping applications. mapquest university geocoding

    You rely on geocoding every time you get directions to and from a store, or friend's house. MapQuest relies on geocoding to ensure our users know, with a great degree of accuracy, how many more blocks they need to drive or walk to get to that concert venue, or how many miles it is from Denver to Chicago. You can also receive speed limit information and whether or not you're approaching a toll road. Good stuff, all around.

    MapQuest's Reverse Geocoding API also provides functionality to any number of businesses. Reverse geocoding can be used to track the delivery of anything from pizza to online merchandise. It's also an integral part of asset tracking, allowing companies to keep an eye on their trucks near and far.

    But what does the future hold for geocoding?

    Where we're going, we don't need roads

    Drones, and more importantly, drone delivery is taking off in a big way. Geocoding will be essential to helping these flying deliverers find their delivery location, since they won't be relying on mailboxes or house numbers. Drones don't have to rely on the traditional roads that we frequent, which means mapping is about to enter a whole new dimension.

    Imaginary roads near and far

    Have you ever wondered, to the exact mile, how far Helm's Deep was from The Shire? Or how long the Kingsroad was, starting at Winterfell and ending at King's Landing? One of the fun applications of geocoding is creating highly detailed maps of fictitious places. Just because we're never going to step foot in Waterdeep doesn't mean we can't have an interactive map showing us where it is in relation to Baldur's Gate. Plot routes, plan road trips, for places near and far. Because awesome.

    Augmenting our reality

    Recently, an app made quite the pop culture buzz, allowing users to catch fictitious monsters in our neighborhoods and daily commutes. You might have heard of it. Geocoding is a central functionality with all augmented reality applications. By harnessing geocoding, creative applications can continue to find ways to brighten our everyday lives, through our mobile devices.

  • MapQuest + SocialRadar Webinar

    MapQuest is now proud to offer SocialRadar's highly accurate authenticated location data through the PlaceKit solution. Learn about how this dataset's precision helps debunk some of the most significant problems facing POIs today through a joint webinar.

    Join us Tuesday, December 13, 2016 from 10:00am - 10:45am MT or Thursday, December 15, 2016 from 10:00am - 10:45am MT to learn about how to get your hands on the latest technology.

    Webinar meeting details:

    - Audio Dial In #: 703-265-6000
    - MeetingID: 8864035
    - Webinar URL:

    Add to your calendar:

    Save the Date - December 13, 2016 at 9:00am PST
    Save the Date - December 15, 2016 at 9:00am PST